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Monday.com

Estimated reading: 2 minutes Updated August 1, 2026

monday.com is a popular work-management platform with a flexible board-based UI. Advanced Form Integration creates a new item on a monday board for every form submission, mapping form fields to board columns.

What you’ll need

  • An active monday.com account.
  • A monday API token (v2).
  • A board configured in monday with the columns you want to populate.
  • The Advanced Form Integration plugin installed and activated.

Get your monday API token

  1. Log in to monday.com.
  2. Click your profile avatar (bottom left) → Developers.
  3. Open the My Access Tokens tab.
  4. Copy the token (long string starting with eyJ...).

Connect monday to AFI

  1. In WordPress, go to AFI → Settings → Monday.com.
  2. Paste the API Token and click Save Changes.

Create the integration

  1. Go to AFI → Add New.
  2. Configure the trigger.
  3. In Action → Platform, select Monday.com.
  4. In Task, choose Create Item.
  5. Pick the Board from the dropdown.
  6. Map the form fields to monday columns.
  7. Optional: configure Conditional Logic.
  8. Click Save Integration.

Screenshot: AFI field-mapping screen with monday.com columns visible

Tasks supported

Create Item

Adds a new item to the chosen board. Each item lands in the first group of the board by default.

Column type notes:

  • Text, Long Text, Email, Phone, URL, Numbers: map directly.
  • Status: value must match an existing status label.
  • Dropdown: value must match an existing dropdown option (or comma-separated list for multi-select).
  • Date: YYYY-MM-DD.
  • People: monday user ID(s), comma-separated.
  • Tags: comma-separated tag names.
  • Files: provide a publicly accessible URL.

Conditional logic example

Goal: route enterprise inquiries to the sales team’s monday board, and self-serve inquiries to the support board.

Create two integrations on the same form, each pointing at a different monday board. Add the matching Equal To condition on each.

Troubleshooting

Item not created

Common monday API errors:

  • InvalidUserError: token is wrong or revoked.
  • Column value is invalid: the value doesn’t match the column’s allowed format (e.g. unrecognized status label).
  • Board not found: re-pick the board in AFI to refresh.

Status / dropdown values rejected

monday.com status and dropdown columns reject values that don’t exactly match a predefined option (case-sensitive). Either add the values as options first, or normalize your form’s dropdown options to match.

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