AFI
Is one of
Is one of passes when the field matches any entry in a comma-separated list you supply. It replaces a stack of Equal to rules joined with any.
When to use it
Reach for it whenever one field has a small set of acceptable answers. Routing by department, by country, by plan tier, or by lead source all fit this shape.
How to configure it
- Open AFI → Integrations and edit your integration.
- Switch on Conditional Logic.
- Pick the field, choose Is one of, and type the accepted values separated by commas.
A value of Sales, Support, Billing accepts any of those three answers.
How it behaves
Entries are trimmed, so Sales, Support and Sales,Support are the same list. Comparison ignores case, so sales matches Sales.
The field value itself is trimmed before comparison. Stray whitespace from a concatenated mapping does not break the match.
An empty list produces no match. Leaving the value box blank blocks the integration rather than letting everything through.
Example
A contact form has a Department dropdown offering Sales, Support, Billing, and Careers. You want only the revenue-facing enquiries in your CRM.
Set the rule to {{department}} Is one of Sales, Billing. Support and Careers submissions stay out.
Notes
Commas cannot appear inside a list entry, because the comma is the separator. For a value that contains a comma, use Contains or Matches regex instead.