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IXACT Contact

Estimated reading: 3 minutes Updated August 1, 2026

IXACT Contact is a real estate CRM platform. Advanced Form Integration sends form submissions to IXACT Contact, so every form entry on your WordPress site can create or update records automatically without manual data entry.

What you’ll need

  • An active IXACT Contact account.
  • An API key from IXACT Contact (see below).
  • The Advanced Form Integration plugin installed and activated.

Get your IXACT Contact API key

IXACT Contact authenticates with an API key.

  1. Sign in to your IXACT Contact account.
  2. Navigate to the API or integrations section in your account settings.
  3. Generate or copy your API Key.
  4. In WordPress, go to AFI → Settings → IXACT Contact, click Add New Account, and paste the key.

Connect IXACT Contact to AFI

  1. In WordPress, go to AFI → Settings and open the IXACT Contact tab.
  2. Click Add New Account and paste the API key or token.
  3. Give the account a name you will recognise.
  4. Click Save.

Create the integration

  1. Go to AFI → Add New.
  2. Give the integration a name, for example Form to IXACT Contact.
  3. Under Trigger, pick the form plugin and the specific form you want to listen on.
  4. Under Action → Platform, select IXACT Contact.
  5. Pick the saved account in the IXACT Contact Account dropdown.
  6. Map your form fields onto the IXACT Contact fields listed below.
  7. Optional: open Conditional Logic to limit which submissions are sent.
  8. Click Save Integration.

Tasks supported

Field Field key Required Notes
First Name captureEmail No Buyer / Seller / Other
Lead Source leadSource No YYYY-MM-DD
Note note No

Pro features

The Pro integration extends the free base with additional field mapping, custom field support, and other enhancements. Pro uses the same connection and tasks as the free version, so your existing integrations keep working.

Feature Free Pro
Standard tasks
Standard field mapping
Custom field mapping Limited
Additional task variants Limited

Conditional logic example

Only send data to IXACT Contact when the form’s email field is not empty, so test submissions or incomplete entries do not create records. Add a condition: Email is not empty.

Troubleshooting

Nothing arrives in IXACT Contact

Open AFI → Log and find the most recent entry for this integration. AFI stores the request it sent and the raw response it got back. If there is no log entry at all, the trigger never fired: re-check the form selection and submit a real test entry from the front end.

API key rejected

Copy the key directly from IXACT Contact with no leading or trailing spaces. If the key was revoked or regenerated, update it in AFI → Settings → IXACT Contact.

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