Sender Platforms

AnsPress

Estimated reading: 2 minutes

AnsPress is a powerful Q&A plugin for WordPress that lets users post questions and answers like Stack Overflow. With the AFI plugin, you can automate data delivery to other platforms when users engage in Q&A activities.


Supported Trigger Points

  • User Asks a Question

  • User Answers a Question


User Asks a Question

When a user submits a new question using AnsPress, AFI can instantly send the data to your connected platforms. The transmitted data includes:

  • Question ID

  • Question Title

  • Question Content

  • User ID

  • User Name

  • Posted Date

This is useful for automatically logging new questions into CRMs, notifying teams, or storing records externally.


User Answers a Question

When a user posts a new answer to a question, AFI can send the data to your chosen platform. The available data includes:

  • Answer ID

  • Answer Content

  • Question ID

  • Question Title

  • User ID

  • User Name

  • Posted Date

This is helpful for tracking support interactions, syncing activity logs, or analyzing engagement.


How to Start

Setting up the AnsPress integration is simple. Just follow these steps:

  1. Go to the AFI menu in your WordPress admin dashboard and click “Add New”.

  2. On the new integration page, select AnsPress as the trigger platform.

  3. Choose the appropriate trigger point (e.g., User Asks a Question).

  4. Select your desired receiver platform in the Action section.

  5. Map the available fields to the corresponding fields in your receiver platform.

And you’re done!


Desired trigger point or field not found?

If you need a trigger point that isn’t listed or a specific field is missing, feel free to contact us at [email protected]. We’ll investigate and do our best to add it for you.

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