Receiver Platforms

CiviCRM

Estimated reading: 2 minutes

Overview

With the AFI plugin, you can connect your WordPress forms to CiviCRM, allowing automatic creation of new contacts and adding them to selected CiviCRM groups. It’s ideal for community registration, non-profit memberships, and supporter databases.


✅ Supported Features

  • Add contact to CiviCRM

  • Assign the contact to a selected CiviCRM group

  • Map standard and custom CiviCRM fields


🔧 How To Setup

Step 1: Ensure CiviCRM Is Installed

To use this integration, the CiviCRM plugin must be installed and active on your WordPress site.
No additional authentication setup is required inside AFI — AFI communicates directly with the CiviCRM system already installed.


Step 2: Create a New Integration

  1. Go to AFI → Add New

  2. You’ll land on the New Integration setup screen

🔹 Title

Give your integration a name like “Volunteer Signup – CiviCRM”

🔹 Trigger

  • Form Provider: Select your form plugin (e.g., Contact Form 7, WPForms, Elementor)

  • Form/Task Name: Choose the form you want to connect


Step 3: Configure the Action

🔹 Platform

Select CiviCRM

🔹 Task

Choose Add Contact

This will create a new contact in your CiviCRM database when someone submits the form.


Step 4: Map Fields

You will now be able to configure the following:

🔹 CiviCRM Group

Select the CiviCRM group where you want to assign the new contact.
The plugin will fetch available groups from your CiviCRM setup.

🔹 Contact Fields

Map your form fields to CiviCRM contact fields, such as:

  • Email

  • First Name

  • Last Name

  • Phone

  • Contact Type (Individual / Organization / Household)

CiviCRM custom fields will also appear and can be mapped.


Step 5: Save Integration

Click Save Integration.

🎉 You’re done! Now, form submissions will automatically add a new contact in your CiviCRM database and assign them to the selected group.


🔍 Troubleshooting

If contacts are not being added:

  1. Go to AFI → Log

  2. Find and open the log entry for the submission

  3. Verify:

  • The selected group exists in CiviCRM

  • All required fields (like contact type) are properly mapped

  • No validation error occurred (e.g., missing required CiviCRM fields)

  • Conditional logic (if used) was correctly configured

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