How to Send FluentCart Orders to Capsule CRM

Capsule CRM is a CRM that helps you manage contacts and track interactions. Getting FluentCart order data into Capsule CRM does not require external tools. Advanced Form Integration handles it natively, and this guide covers every step.

Skip the automation middleman

Rather than routing order data through a third-party cloud, AFI sends it directly from your WordPress server to CRM. No task meter, no monthly bill.

What you will need

• A WordPress site with FluentCart installed and configured.
• A Capsule CRM account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Capsule CRM to AFI

Capsule CRM uses OAuth 2.0 for authentication. In AFI → Settings → Capsule CRM, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it FluentCart to Capsule CRM.

2. Pick your trigger

Select FluentCart as the form provider. AFI fires when an order is placed, giving you access to customer details, product information, and order totals.

3. Select Capsule CRM as the destination

Choose Capsule CRM from the platform dropdown and pick Add Person. This creates a person in Capsule CRM.

4. Map fields

Match each Capsule CRM field on the left to the corresponding FluentCart field on the right. Common mappings include customer name, email, product details, and order total. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain orders? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Place a test order in your FluentCart store. Check Capsule CRM to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps name, email, and phone to Capsule CRM with unlimited orders. Pro adds custom field mapping. No per-order fees on any plan.

Frequently asked questions

Which FluentCart events trigger the integration?

AFI fires when an order is placed. This covers new orders, customer details, and product information.

Will adding this slow down my checkout?

No. AFI sends data to the destination after the order is processed. Your customers complete checkout normally without any delay.

Can I send orders to multiple platforms?

Yes. Create a separate integration for each destination, and every order flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect FluentCart to Capsule CRM in minutes.