How to Send Easy Digital Downloads Orders to ON24

ON24 is a webinar platform for hosting online events and sessions. Getting Easy Digital Downloads order data into ON24 does not require external tools. Advanced Form Integration handles it natively, and this guide covers every step.

The direct approach

AFI delivers order data straight from WordPress to ON24. No third-party cloud, no per-task fees, and every request is logged for troubleshooting.

What you will need

• A WordPress site with Easy Digital Downloads installed and configured.
• A ON24 account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect ON24 to AFI

1. Log in to your ON24 account.
2. Go to Settings → API and copy your API Key.
3. In WordPress, go to AFI → Settings → ON24.
4. Paste the API Key and Client Key, then click Save.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it Easy Digital Downloads to ON24.

2. Pick your trigger

Select Easy Digital Downloads as the form provider. AFI fires when a purchase is completed, giving you access to customer details, product information, payment data, and download links.

3. Select ON24 as the destination

Choose ON24 from the platform dropdown and pick Register for Event. This registers a contact for an ON24 event.

4. Map fields

Match each ON24 field on the left to the corresponding Easy Digital Downloads field on the right. Common mappings include customer name, email, product details, and order total. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain purchases? Set up a conditional rule. For example, only sync completed payments or specific products.

6. Save and test

Click Save Integration. Place a test purchase in your Easy Digital Downloads store. Check ON24 to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps email, first name, and last name to ON24 with unlimited orders. Pro adds custom field mapping and session selection. No per-order fees on any plan.

Frequently asked questions

Which Easy Digital Downloads events trigger the integration?

AFI fires when a purchase is completed. This covers new sales, including customer details and product information.

Will adding this slow down my checkout?

No. AFI sends data to the destination after the purchase is processed. Your customers complete checkout normally without any delay.

Can I send purchases to multiple platforms?

Yes. Create a separate integration for each destination, and every purchase flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect Easy Digital Downloads to ON24 in minutes.