How to integrate FormCraft to LionDesk CRM

Overview

Advanced Form Integration plugin allows you to integrate FormCraft to LionDesk CRM. When a user fills a form on your website, the plugin will send the data to your LionDesk CRM account and create contact with custom fields & tags. You can also add the contact to a campaign.

Supported Features

• Create a new contact with all regular (Name, Email, etc.) and custom fields, tags. It also allows adding the contact to a preferred campaign.

Requirements

• The feature requires a Pro license. BUY NOW!
• Make sure that the Pro version of the Advanced Form Integration plugin is installed and activated. You should have got the links in the email after purchase. You can also download it anytime by logging into the user dashboard.
• Read plugin documentation for FormCraft and LionDesk CRM. It is not required but helpful for a better understanding.

Obtaining LionDesk CRM Access Token

Before start, you are required to save the Access Token in plugin settings.

1. Go to https://developers.liondesk.com/account/app and click NEW APP.
2. 2. Put any name. For example: ‘Advanced Form Integration’.
3. 3. Put any URL as a redirect URI. For example ‘https://advancedformintegraion.com’.
4. 4. Now click REVEAL MY ACCESS TOKEN. Copy the token.
5. Go to the WordPress admin area, click AFI > Settings.
6. Select the LionDesk tab.
7. Paste the token in the Access Token input box and click Save Changes.

Create New Integration

Once API Key is saved you can start creating new integration. Click on Add New under AFI menu, New Integration page will appear.

Title

A default title will be auto-generated with an auto incremental number. You can rename it to something related to the task. It will help you to quickly recognize the correct one when there is multiple integrations setup.

Trigger

Select FormCraft in From Provider dropdown. FormCraft plugin must be installed and activated otherwise you won’t see it listed. After selecting FormCraft, all forms built under FormCraft will be fetched and auto-populated in the Form/Task Name dropdown. Select the form that you want to integrate.

Action

Select LionDesk CRM [PRO] in Platform dropdown.

Map Fields

Available campaign lists will be auto-populated. Select the desired one. Map Email, First Name, Last Name, Phone, Spouse details, etc., and other fields that you want. Skip the fields that not needed. You can also add tags and custom fields Finally, click the Save Integration button.

Conditional Logics

Frequently asked questions

Troubleshooting

Still need help?

Reach our support team at [email protected]