How to Send Dokan Data to Tawk.to

Tawk.to is a live chat platform. Events can trigger instant notifications. Getting Dokan vendor into Tawk.to does not require external tools. Advanced Form Integration handles it natively, and this guide covers every step.

The direct approach

AFI delivers vendor data straight from WordPress to Tawk.to. No third-party cloud, no per-task fees, and every request is logged for troubleshooting.

What you will need

• A WordPress site with Dokan installed and configured.
• A Tawk.to account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Tawk.to to AFI

1. Log in to your Tawk.to account.
2. Copy your API Key and Property ID.
3. In WordPress, go to AFI → Settings → Tawk.to.
4. Enter the credentials and click Save.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it Dokan to Tawk.to.

2. Pick your trigger

Select Dokan as the form provider. AFI fires when a vendor registers or a product is submitted, giving you access to vendor name, email, store name, product title, and store category.

3. Select Tawk.to as the destination

Choose Tawk.to from the platform dropdown and pick Add Property. This adds a property in Tawk.to.

4. Map fields

Match each Tawk.to field on the left to the corresponding Dokan field on the right. Common mappings include vendor name, email, store name, product title, and store category. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain records? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Trigger a test event in Dokan. Check Tawk.to to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps name and email to Tawk.to with unlimited records. Pro adds custom field mapping. No per-record fees on any plan.

Frequently asked questions

Which Dokan events trigger the integration?

AFI fires when a vendor registers or a product is submitted. This covers new submissions and relevant status changes.

Will adding this slow down my site?

No. AFI sends data to the destination after the event completes. Your site performance is not affected.

Can I send data to multiple platforms?

Yes. Create a separate integration for each destination, and every record flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect Dokan to Tawk.to in minutes.