How to Send WP User Frontend Data to Tidio

Tidio is a live chat platform. Events can trigger instant notifications. Getting WP User Frontend submission into Tidio does not require external tools. Advanced Form Integration handles it natively, and this guide covers every step.

Skip the automation middleman

Rather than routing data through a third-party cloud, AFI sends it directly from your WordPress server to live chat. No task meter, no monthly bill.

What you will need

• A WordPress site with WP User Frontend installed and configured.
• A Tidio account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Tidio to AFI

1. Log in to your Tidio account.
2. Copy your API Key.
3. In WordPress, go to AFI → Settings → Tidio.
4. Paste the API Key and click Save Changes.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it WP User Frontend to Tidio.

2. Pick your trigger

Select WP User Frontend as the form provider. AFI fires when a post is submitted or a form is completed, giving you access to author name, email, post title, post content, and custom field values.

3. Select Tidio as the destination

Choose Tidio from the platform dropdown and pick Add Contact. This creates a contact in Tidio.

4. Map fields

Match each Tidio field on the left to the corresponding WP User Frontend field on the right. Common mappings include author name, email, post title, post content, and custom field values. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain records? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Trigger a test event in WP User Frontend. Check Tidio to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps email and name to Tidio with unlimited records. Pro adds custom field mapping. No per-record fees on any plan.

Frequently asked questions

Which WP User Frontend events trigger the integration?

AFI fires when a post is submitted or a form is completed. This covers new submissions and relevant status changes.

Will adding this slow down my site?

No. AFI sends data to the destination after the event completes. Your site performance is not affected.

Can I send data to multiple platforms?

Yes. Create a separate integration for each destination, and every record flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect WP User Frontend to Tidio in minutes.