How to Send WP Event Manager Data to Awesome Support

Awesome Support is a helpdesk platform. If you want WP Event Manager event synced to Awesome Support, you could pay for a cloud automation service. Or you could do it directly from WordPress. This is the direct route.

Why connect directly?

Cloud automation tools like Zapier charge per task and route your data through external servers. AFI processes everything on your WordPress site. No per-event fees, no external dependencies.

What you will need

• A WordPress site with WP Event Manager installed and configured.
• A Awesome Support account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Awesome Support to AFI

Awesome Support uses OAuth 2.0 for authentication. In AFI → Settings → Awesome Support, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it WP Event Manager to Awesome Support.

2. Pick your trigger

Select WP Event Manager as the form provider. AFI fires when an event is submitted or a registration is received, giving you access to organizer name, email, event title, event date, venue, and ticket type.

3. Select Awesome Support as the destination

Choose Awesome Support from the platform dropdown and pick Create Ticket. This creates a support ticket in Awesome Support.

4. Map fields

Match each Awesome Support field on the left to the corresponding WP Event Manager field on the right. Common mappings include organizer name, email, event title, event date, venue, and ticket type. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain records? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Trigger a test event in WP Event Manager. Check Awesome Support to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps subject, content, and email to Awesome Support with unlimited records. Pro adds custom field mapping. No per-record fees on any plan.

Frequently asked questions

Which WP Event Manager events trigger the integration?

AFI fires when an event is submitted or a registration is received. This covers new submissions and relevant status changes.

Will adding this slow down my site?

No. AFI sends data to the destination after the event completes. Your site performance is not affected.

Can I send data to multiple platforms?

Yes. Create a separate integration for each destination, and every record flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect WP Event Manager to Awesome Support in minutes.