How to Send GiveWP Data to Crisp

Crisp is a live chat platform. Events can trigger instant notifications. If you want GiveWP donation synced to Crisp, you could pay for a cloud automation service. Or you could do it directly from WordPress. This is the direct route.

Why not just use Zapier?

For connecting GiveWP to live chat, a cloud automation service adds cost and a dependency on an external server. AFI runs on your site with no task limits.

What you will need

• A WordPress site with GiveWP installed and configured.
• A Crisp account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Crisp to AFI

Crisp uses OAuth 2.0 for authentication. In AFI → Settings → Crisp, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it GiveWP to Crisp.

2. Pick your trigger

Select GiveWP as the form provider. AFI fires when a donation is made, giving you access to donor name, email, donation amount, form ID, and payment method.

3. Select Crisp as the destination

Choose Crisp from the platform dropdown and pick Add Contact. This creates a contact in Crisp.

4. Map fields

Match each Crisp field on the left to the corresponding GiveWP field on the right. Common mappings include donor name, email, donation amount, form ID, and payment method. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain records? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Trigger a test event in GiveWP. Check Crisp to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps email and name to Crisp with unlimited records. Pro adds custom field mapping. No per-record fees on any plan.

Frequently asked questions

Which GiveWP events trigger the integration?

AFI fires when a donation is made. This covers new submissions and relevant status changes.

Will adding this slow down my site?

No. AFI sends data to the destination after the event completes. Your site performance is not affected.

Can I send data to multiple platforms?

Yes. Create a separate integration for each destination, and every record flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect GiveWP to Crisp in minutes.