How to Send SliceWP Data to Help Scout

Help Scout is a helpdesk platform. Every SliceWP an affiliate registers or a commission is recorded should flow into Help Scout automatically. This guide shows how to set that up in five minutes.

The direct approach

AFI delivers affiliate and referral data straight from WordPress to Help Scout. No third-party cloud, no per-task fees, and every request is logged for troubleshooting.

What you will need

• A WordPress site with SliceWP installed and configured.
• A Help Scout account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Help Scout to AFI

Help Scout uses OAuth 2.0 for authentication. In AFI → Settings → Help Scout, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it SliceWP to Help Scout.

2. Pick your trigger

Select SliceWP as the form provider. AFI fires when an affiliate registers or a commission is recorded, giving you access to affiliate details, referral amounts, and commission data.

3. Select Help Scout as the destination

Choose Help Scout from the platform dropdown and pick Create Conversation. This creates a conversation in Help Scout.

4. Map fields

Match each Help Scout field on the left to the corresponding SliceWP field on the right. Common mappings include affiliate name, email, referral ID, commission amount, and status. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain referrals? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Trigger a test event in SliceWP. Check Help Scout to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps subject, body, and email to Help Scout with unlimited referrals. Pro adds custom field mapping. No per-referral fees on any plan.

Frequently asked questions

Which SliceWP events trigger the integration?

AFI fires when an affiliate registers or a commission is recorded. This covers new affiliate registrations, referral creations, and commission status changes.

Will adding this slow down my site?

No. AFI sends data to the destination after the affiliate event completes. Your site performance is not affected.

Can I send affiliate data to multiple platforms?

Yes. Create a separate integration for each destination, and every event flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect SliceWP to Help Scout in minutes.