How to Send LearnDash Enrollments to Customer.io

Customer.io is a marketing automation platform. LearnDash manages a student enrolls in a course or completes a lesson, but sending that data to external platforms needs an integration. AFI bridges that gap to Customer.io.

Why connect directly?

Cloud automation tools like Zapier charge per task and route your data through external servers. AFI processes everything on your WordPress site. No per-enrollment fees, no external dependencies.

What you will need

• A WordPress site with LearnDash installed and at least one course.
• A Customer.io account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Customer.io to AFI

1. Log in to your Customer.io account.
2. Go to Settings → API Credentials and copy your Site ID and API Key.
3. In WordPress, go to AFI → Settings → Customer.io.
4. Enter the Site ID and API Key, then click Save Changes.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it LearnDash to Customer.io.

2. Pick your trigger

Select LearnDash as the form provider. AFI fires when a student enrolls in a course or completes a lesson, giving you access to student details, course information, and enrollment data.

3. Select Customer.io as the destination

Choose Customer.io from the platform dropdown and pick Add Customer. This creates or updates a customer in Customer.io.

4. Map fields

Match each Customer.io field on the left to the corresponding LearnDash field on the right. Common mappings include student name, email, course title, and enrollment date. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain enrollments? Set up a conditional rule based on any field value.

6. Save and test

Click Save Integration. Complete a test enrollment in LearnDash. Check Customer.io to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps email, name, and standard attributes to Customer.io with unlimited enrollments. Pro adds custom attributes and event tracking. No per-enrollment fees on any plan.

Frequently asked questions

Which LearnDash events trigger the integration?

AFI fires when a student enrolls in a course or completes a lesson. This covers new enrollments, course completions, and student registrations.

Will adding this slow down my site?

No. AFI sends data to the destination after the enrollment event completes. Your students are not affected.

Can I send enrollments to multiple platforms?

Yes. Create a separate integration for each destination, and every enrollment flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect LearnDash to Customer.io in minutes.