How to Send Easy Digital Downloads Orders to WhatsApp

WhatsApp is a messaging platform. Purchase events can trigger instant notifications. Every Easy Digital Downloads sale should flow into WhatsApp automatically. This guide shows how to set that up in five minutes.

The direct approach

AFI delivers order data straight from WordPress to WhatsApp. No third-party cloud, no per-task fees, and every request is logged for troubleshooting.

What you will need

• A WordPress site with Easy Digital Downloads installed and configured.
• A WhatsApp account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect WhatsApp to AFI

WhatsApp uses OAuth 2.0 for authentication. In AFI → Settings → WhatsApp, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it Easy Digital Downloads to WhatsApp.

2. Pick your trigger

Select Easy Digital Downloads as the form provider. AFI fires when a purchase is completed, giving you access to customer details, product information, payment data, and download links.

3. Select WhatsApp as the destination

Choose WhatsApp from the platform dropdown and pick Send Message. This sends a WhatsApp message via the Business API.

4. Map fields

Match each WhatsApp field on the left to the corresponding Easy Digital Downloads field on the right. Common mappings include customer name, email, product details, and order total. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain purchases? Set up a conditional rule. For example, only sync completed payments or specific products.

6. Save and test

Click Save Integration. Place a test purchase in your Easy Digital Downloads store. Check WhatsApp to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps phone number and message text to WhatsApp with unlimited orders. Pro adds template message selection. No per-order fees on any plan.

Frequently asked questions

Which Easy Digital Downloads events trigger the integration?

AFI fires when a purchase is completed. This covers new sales, including customer details and product information.

Will adding this slow down my checkout?

No. AFI sends data to the destination after the purchase is processed. Your customers complete checkout normally without any delay.

Can I send purchases to multiple platforms?

Yes. Create a separate integration for each destination, and every purchase flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect Easy Digital Downloads to WhatsApp in minutes.