How to Send Easy Digital Downloads Orders to Total Expert

Total Expert is a CRM that helps you manage contacts and track interactions. Every Easy Digital Downloads sale should flow into Total Expert automatically. This guide shows how to set that up in five minutes.

The direct approach

AFI delivers order data straight from WordPress to Total Expert. No third-party cloud, no per-task fees, and every request is logged for troubleshooting.

What you will need

• A WordPress site with Easy Digital Downloads installed and configured.
• A Total Expert account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Total Expert to AFI

Total Expert uses OAuth 2.0 for authentication. In AFI → Settings → Total Expert, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it Easy Digital Downloads to Total Expert.

2. Pick your trigger

Select Easy Digital Downloads as the form provider. AFI fires when a purchase is completed, giving you access to customer details, product information, payment data, and download links.

3. Select Total Expert as the destination

Choose Total Expert from the platform dropdown and pick Add Contact. This creates a contact in Total Expert.

4. Map fields

Match each Total Expert field on the left to the corresponding Easy Digital Downloads field on the right. Common mappings include customer name, email, product details, and order total. You can also use smart tags like {{_submission_date}}.

5. Add conditions if needed

Only want to send certain purchases? Set up a conditional rule. For example, only sync completed payments or specific products.

6. Save and test

Click Save Integration. Place a test purchase in your Easy Digital Downloads store. Check Total Expert to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.

Free vs Pro

The free version maps name, email, and phone to Total Expert with unlimited orders. Pro adds custom field mapping. No per-order fees on any plan.

Frequently asked questions

Which Easy Digital Downloads events trigger the integration?

AFI fires when a purchase is completed. This covers new sales, including customer details and product information.

Will adding this slow down my checkout?

No. AFI sends data to the destination after the purchase is processed. Your customers complete checkout normally without any delay.

Can I send purchases to multiple platforms?

Yes. Create a separate integration for each destination, and every purchase flows to all of them simultaneously.

Get started

Install Advanced Form Integration free from WordPress.org and connect Easy Digital Downloads to Total Expert in minutes.