How to Send Easy Digital Downloads Orders to Keap
Keap is a CRM and automation that helps you manage contacts and track interactions. If you want Easy Digital Downloads purchases synced to Keap, you could pay for a cloud automation service. Or you could do it directly from WordPress. This is the direct route.
Why connect directly?
Cloud automation tools like Zapier charge per task and route your data through external servers. AFI processes everything on your WordPress site. No per-order fees, no external dependencies.
What you will need
- A WordPress site with Easy Digital Downloads installed and configured.
- A Keap account.
- The Advanced Form Integration plugin (free from WordPress.org).
Connect Keap to AFI
Keap uses OAuth 2.0 for authentication. In AFI → Settings → Keap, click Authorize and grant access. This is a one-time step.
Setting up the integration
1. Create a new integration
Go to AFI → Add New. Name it Easy Digital Downloads to Keap.
2. Pick your trigger
Select Easy Digital Downloads as the form provider. AFI fires when a purchase is completed, giving you access to customer details, product information, payment data, and download links.
3. Select Keap as the destination
Choose Keap from the platform dropdown and pick Add Contact. This creates or updates a contact in Keap.
4. Map fields
Match each Keap field on the left to the corresponding Easy Digital Downloads field on the right. Common mappings include customer name, email, product details, and order total. You can also use smart tags like {{_submission_date}}.
5. Add conditions if needed
Only want to send certain purchases? Set up a conditional rule. For example, only sync completed payments or specific products.
6. Save and test
Click Save Integration. Place a test purchase in your Easy Digital Downloads store. Check Keap to confirm the data arrived. If anything looks wrong, open AFI → Log to see the exact request and response.
Free vs Pro
The free version maps email, first name, and last name to Keap with unlimited orders. Pro adds custom field mapping, tags, and opportunity creation. No per-order fees on any plan.
Frequently asked questions
Which Easy Digital Downloads events trigger the integration?
AFI fires when a purchase is completed. This covers new sales, including customer details and product information.
Will adding this slow down my checkout?
No. AFI sends data to the destination after the purchase is processed. Your customers complete checkout normally without any delay.
Can I send purchases to multiple platforms?
Yes. Create a separate integration for each destination, and every purchase flows to all of them simultaneously.
Get started
Install Advanced Form Integration free from WordPress.org and connect Easy Digital Downloads to Keap in minutes.
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