How to Send Contact Form 7 Submissions to Dynamics 365 Field Service

Dynamics 365 Field Service is a field service platform. Contact Form 7 is everywhere on WordPress. Dynamics 365 Field Service is where your data needs to go. Here is how to connect them without Zapier or code.

Why not just use Zapier?

For connecting Contact Form 7 to field service, a cloud automation service adds cost and a dependency on an external server. AFI runs on your site with no task limits.

What you will need

• A WordPress site with Contact Form 7 installed and at least one form.
• A Dynamics 365 Field Service account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Dynamics 365 Field Service to AFI

Dynamics 365 Field Service uses OAuth 2.0 for authentication. In AFI → Settings → Dynamics 365 Field Service, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it CF7 to Dynamics 365 Field Service.

2. Pick your trigger

Select Contact Form 7 and choose your form. Fields are detected automatically.

3. Select Dynamics 365 Field Service as the destination

Choose Dynamics 365 Field Service and pick Create Work Order. This creates a work order in Dynamics 365 Field Service.

4. Map fields

Match each Dynamics 365 Field Service field to the corresponding Contact Form 7 field. Smart tags like {{_submission_date}} are available.

5. Add conditions if needed

Send only specific submissions based on conditional rules.

6. Save and test

Click Save Integration. Submit a test form and verify in Dynamics 365 Field Service. Check AFI → Log if needed.

Free vs Pro

Free maps name, email, and phone with unlimited submissions. Pro adds custom field mapping. No per-submission fees.

Frequently asked questions

Do I need coding skills?

No. Everything is visual.

Will this slow down my form?

No. Data is sent asynchronously after submission.

Can I connect multiple forms?

Yes. Create as many integrations as you need.

Get started

Install Advanced Form Integration free from WordPress.org and connect Contact Form 7 to Dynamics 365 Field Service in minutes.