How to Send Contact Form 7 Submissions to Awesome Support

Awesome Support is a helpdesk platform. If you want Contact Form 7 submissions in Awesome Support, you could pay for a cloud automation service. Or you could do it directly from WordPress. This is the direct route.

Why not just use Zapier?

For connecting Contact Form 7 to helpdesk, a cloud automation service adds cost and a dependency on an external server. AFI runs on your site with no task limits.

What you will need

• A WordPress site with Contact Form 7 installed and at least one form.
• A Awesome Support account.
• The Advanced Form Integration plugin (free from WordPress.org).

Connect Awesome Support to AFI

Awesome Support uses OAuth 2.0 for authentication. In AFI → Settings → Awesome Support, click Authorize and grant access. This is a one-time step.

Setting up the integration

1. Create a new integration

Go to AFI → Add New. Name it CF7 to Awesome Support.

2. Pick your trigger

Select Contact Form 7 and choose your form. Fields are detected automatically.

3. Select Awesome Support as the destination

Choose Awesome Support and pick Create Ticket. This creates a support ticket in Awesome Support.

4. Map fields

Match each Awesome Support field to the corresponding Contact Form 7 field. Smart tags like {{_submission_date}} are available.

5. Add conditions if needed

Send only specific submissions based on conditional rules.

6. Save and test

Click Save Integration. Submit a test form and verify in Awesome Support. Check AFI → Log if needed.

Free vs Pro

Free maps subject, content, and email with unlimited submissions. Pro adds custom field mapping. No per-submission fees.

Frequently asked questions

Do I need coding skills?

No. Everything is visual.

Will this slow down my form?

No. Data is sent asynchronously after submission.

Can I connect multiple forms?

Yes. Create as many integrations as you need.

Get started

Install Advanced Form Integration free from WordPress.org and connect Contact Form 7 to Awesome Support in minutes.